About us
At Smart Building Technology, we know that you want to be confident that the environments you manage are continually safe and compliant. To do that, you currently need the time each month to process reports and analyse isolated data points to determine if issues exist.
The problem is that you have limited time and expertise to make this judgement, which leaves you feeling overwhelmed — and your buildings and reputation vulnerable to risks. We believe that access to live data readings combined with our expert support services provides the perfect balance: saving you time while raising health, safety, and compliance standards.
We understand that today’s economic climate demands greater efficiency, automation, and measurable ROI.
That’s why over the last 7 years, we’ve developed a cost-effective and robust monitoring solution: Awaab Alert. This technology is already trusted by organisations to improve compliance strategies, enhance safety, and protect the wellbeing of building occupants.
With Awaab Alert, you gain continuous access to live data readings and the backing of our expert support network, monitoring your systems around the clock. You’ll be alerted to any change in conditions that could compromise safety, compliance, or building performance — giving you peace of mind and protecting your reputation.
Why choose us
14+
Years of Experience
>500+
Buildings Fixed
46+
Companies Helped
>37,200
Alerts Resolved
Your Team
Meet the team below, We are all here to ensure the service provided is exactly what you need.
Keith Elwell, founder and managing director of SBT, has over 15 years of experience in regulation and compliance, with a focus on Legionella control. He brings deep expertise and a passion for sharing knowledge, always going above and beyond to support clients. Keith is a dedicated leader and a key asset to Smart Building Technology.
Keith Elwell
Managing Director
James Campbell
Associate Director
James Campbell, our Technical Associate Director, has over 10 years of experience in IoT and computer science. With a strong background in engineering and software development, he understands technology deployment inside out. James works closely with our data team to turn complex data into clear, actionable insights that help clients make informed, cost-effective decisions.
Kirsty Sparrow
Head of Human Resources
Kirsty Sparrow, our Head of HR, brings extensive experience in people management and organisational development. She leads all HR functions, from recruitment to employee wellbeing, ensuring a positive and productive workplace. Kirsty supports both staff and leadership, fostering a strong team culture and helping drive the company’s growth through its people.
Kyle Andrews, our Account Manager, has over 10 years of experience in the Compliance Industry. He manages projects and works closely with clients to ensure their needs are met. Kyle also reviews monthly report data, highlights any issues, and provides clear action points to help minimise your on-site risk.
Kyle Andrews
Account Manager
Andrew Robbins
IoT Engineer
Andrew Robbins, our IoT Engineer, plays a key role in deploying and maintaining our smart monitoring systems. With hands-on expertise in IoT technology, he ensures smooth installations, system performance, and ongoing support. Andrew works closely with clients on-site, helping to deliver reliable data and effective solutions tailored to their needs.
Chloe D'Albert
Office Manager
Chloe D'Albert, our Office Manager, is the backbone of daily operations at SBT. She ensures everything runs smoothly behind the scenes, from coordinating schedules to supporting the team and clients. Chloe’s organised, high attention to detail, and friendly approach help keep the business efficient and our service levels high.
Imogen Brookes
Lead Administrator
Imogen Brookes, our Lead Administrator, is central to the smooth running of our administrative processes. She manages key documentation, supports team coordination, and ensures client communications are handled efficiently. Imogen’s organisation and dedication help keep operations on track and clients well-supported.
Certifications
LCA
We are proud member of the Legionella Control Association, committed to upholding the highest standards in water safety and demonstrating best practices in legionella risk management and compliance.
Every member of our team completes mandatory training to ensure their safety at all times. We follow current safety standards and undergo rigorous and regular training.
Goldman Sachs
We are proud to be a Goldman Sachs 10,000 Small Businesses alumnus - a transformative experience that sharpened our strategic thinking, expanded our network, and equipped LCS with the tools to accelerate business growth and leadership. Continued access to similar size businesses is key to our strategic plans.
For all your legionella Management needs
Speak with a consultant today
Or submit and message / query below and a consultant will be in touch.
Many thanks.
To receive your action plan and book use the form below
Please submit your risk assessment and schematic drawings below
Contact Us
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If you require a more immediate response please call: 01827 259346 and speak with an expert today.
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Head Office
29b Enterprise Centre,
Heming Road,
Washford,
Redditch,
Worcestershire,
B98 0DH
Call us
01827 259346
Technical Support
Office F6,
Marlowe Innovation Centre,
Marlowe Way,
Newington,
Ramsgate,
Kent,
CT12 6FA
Call us
01527 362750
FAQs
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What is the Awaab Alert system?
Our diagnostic service uses a hybrid approach to identify the issues that are causing Legionella to grow in your water system. This method efficiently pinpoints the problem areas, providing a clear path to resolution.
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Is Awaab Alert only about damp and mould?
Not necessarily. It's possible that a section of your roof is loose, or that damage occured in one place only. We'll conduct a thorough investigation before suggesting repair options.
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How does Awaab Alert work?
Our expertise is at your disposal to provide advice on the work that should be undertaken to fix the issue with your water system. We guide you through the necessary steps, ensuring the problem is addressed effectively.
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What happens when the system detects a fault?
We provide validation through data that any work that has been undertaken was completed successfully. This gives you the assurance that the Legionella issue has been properly addressed.
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How does this system support Awaab’s Law?
With our service, you gain a measured return on investment knowing that the Legionella issue has been resolved. Our effective solutions bring long-term benefits, saving you future costs of dealing with recurring issues.
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What types of issues can Awaab Alert detect?
You can have peace of mind knowing that we have returned your water system to a status of being healthy from data. The sensors can become a permanent feature of your Legionella Control scheme and considered to be Legionella Risk Assessment 2.0. Our thorough approach ensures that your system is free from Legionella bacteria.
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Can the system be expanded?
Our service provides an enhanced understanding of the water systems you are responsible for managing. With our guidance, you'll be better equipped to maintain a healthy water system in the future.
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How is this different from other damp and mould solutions?
We believe in a comprehensive approach to Legionella diagnostics. Our hybrid method, coupled with our expert advice and visual data, ensures you get a full understanding of the issue and its resolution.
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Is it suitable for large-scale property portfolios?
Absolutely. Whether you're a Facilities Manager, Commercial Landlord or a Housing Association, we are equipped to handle water systems of all sizes. In fact, the larger your water system, the more beneficial it is to control by sensors.
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How does this help landlords and housing associations?
Getting started with our Legionella diagnostic services is easy. Simply reach out to us, and we'll guide you through the process, ensuring your water systems are healthy and Legionella-free.
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Does the system provide an audit trail?
Our service contributes to the overall responsibility for your company. By ensuring your water systems are performing correctly, it ensures you are free of Legionella, and demonstrates a commitment to health and safety. This will enhance your company's reputation and could potentially save you from costly health and safety violations.
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How do tenants benefit from Awaab Alert?
We understand the importance of minimising carbon footprint. Our services actually help reduce carbon emissions by taking vehicles off the road. This means you can maintain a safe and healthy environment while also contributing to a greener planet.
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How easy is it to install?
Our credibility comes from our expertise in Legionella control, our efficient automated processes, and our commitment to environmental sustainability. We abide by strict health and safety standards and use up-to-date technology to provide the best service possible.
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What is the return on investment?
By preventing major damage, reducing complaints, and avoiding costly enforcement action, Awaab Alert more than pays for itself. It also supports long-term cost savings by enabling smarter maintenance planning.
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How do I get started with Awaab Alert?
Getting started is simple. Contact our team to discuss your property portfolio, and we’ll design a tailored deployment plan. From there, installation is quick, and you’ll start receiving actionable alerts straight away.
