Critical Asset Monitor | Smart Building Technology

Awaab’s Law requires landlords to act swiftly and decisively on damp and mould hazards. Our Critical Asset Monitoring Service goes beyond hardware: we provide a fully managed solution that ensures housing providers can detect, respond, and evidence compliance automatically.

Through a combination of smart IoT sensors, integrated data platforms, and intelligent reporting, we give landlords the tools to meet legal obligations, safeguard tenants, and demonstrate proactive management to regulators.

Standard LoRa Gateway

A LoRa gateway is a simple yet powerful solution for connecting multiple sensors across wide areas. LoRa (Long Range) technology ensures reliable wireless communication with low power consumption, making it ideal for distributed assets such as tanks, pumps, and pipework. A standard gateway is cost-effective, easy to deploy, and perfect for standalone systems that require robust connectivity without added complexity.

API Integrated Gateway

For facilities that require advanced integration, the API-enabled gateway allows seamless connection with external software, such as Building Management Systems (BMS) or third-party compliance tools. This provides centralised data visibility, advanced analytics, and automated reporting, helping organisations reduce administrative work and unlock greater value from their monitoring systems. While more expensive, the API gateway is the choice for organisations wanting enterprise-grade integration.

Heating (Boiler)

Monitoring boiler outlet pipes with a surface temperature sensor ensures that heating systems are operating within their intended performance range. Fluctuations or unexpected drops in temperature can quickly highlight issues such as failing components, scaling, or blockages in the heating loop. Early detection prevents downtime and helps reduce energy consumption by ensuring boilers are not overworked. By combining this data with pump activity and flow rates, facility managers can verify system efficiency and plan proactive maintenance.

Hot Water (Calorifier / Cylinder / High Volume Water Heater)

Hot water storage and distribution present one of the greatest compliance challenges for facilities, especially regarding Legionella control. By fitting pipe surface temperature sensors on calorifiers, cylinders, or heaters, managers gain constant assurance that stored water remains within safe temperature thresholds. This data helps confirm pasteurisation cycles, highlight stratification issues, and prove compliance during audits. It also improves user safety by preventing underheating or overheating, protecting against both scalding risks and bacterial growth.

Cold Water (CWST / Mains CW)

Cold water storage tanks and mains supplies can become a hidden risk if water temperatures rise above safe levels. Surface temperature sensors on cold water pipework provide early warnings of elevated temperatures caused by poor insulation, ambient conditions, or system faults. This continuous monitoring prevents stagnation, ensures compliance with health guidelines, and provides evidence that systems remain safe throughout the year, particularly during warmer months.

Carbon Monoxide (Boiler)

Carbon monoxide is a silent killer: odourless, tasteless, and invisible. By installing IoT carbon monoxide sensors near boiler plant rooms, facilities gain 24/7 protection against leaks or incomplete combustion. The system raises immediate alerts when unsafe levels are detected, protecting staff, residents, or occupants from potentially fatal exposure. Beyond safety, this data can also indicate inefficient boiler combustion, prompting timely servicing and reducing fuel costs.

Humidity (Environment)

Humidity sensors track moisture levels in the environment, a key factor for both occupant comfort and property protection. Persistent high humidity can lead to condensation, damp, and mould growth, damaging buildings and impacting occupant health. Low humidity, on the other hand, can cause dryness and discomfort. By monitoring humidity in real time, building managers can optimise ventilation systems, prevent mould risks, and maintain a balanced indoor climate. This is especially important in healthcare, hospitality, and residential sectors.

Ambient Air Temperature (Environment)

Monitoring ambient room temperatures provides valuable insights into energy use, comfort levels, and system performance. Consistently high or low readings can signal HVAC inefficiencies, poorly insulated zones, or failing equipment. With continuous IoT tracking, organisations can optimise heating and cooling systems, reduce energy costs, and maintain a comfortable environment for occupants. In regulated sectors, this data also provides evidence of compliance with workplace standards.

Heating (Flow Pump)

Heating pumps circulate hot water from the boiler through the building, ensuring heat reaches all areas consistently. A CT clamp sensor fitted to the pump’s power line confirms whether the pump is running and how it is performing. This real-time feedback allows quick identification of failures such as pump stalls, electrical faults, or circuit issues. By reducing unnoticed downtime, the system ensures consistent heating, prevents occupant discomfort, and reduces energy waste caused by inefficient circulation.

Hot Water (Return Pump)

In hot water systems, return pumps are vital to ensure outlets deliver hot water quickly and consistently. Without active recirculation, water can stagnate in pipes, cool down, and create compliance risks. CT clamp sensors track pump activity to guarantee recirculation is working correctly. This not only improves user experience by delivering instant hot water at taps and showers but also reduces wasted water from users running taps until they heat up, supporting sustainability goals.

Cold Water (Boosted Pump)

Boosted cold water pumps provide sufficient pressure to supply water to outlets in tall buildings or areas where mains pressure is inadequate. Monitoring pump power via CT clamps confirms that these systems are online and functioning as intended. A failure in boosted pumps can cause immediate service disruption, leaving occupants without adequate supply. Real-time monitoring reduces the risk of unnoticed outages and supports proactive maintenance scheduling.

What the Service Includes

1. Sensor Deployment & Setup

We install humidity, air quality, temperature, and pump sensors in high-risk areas of your housing stock. Each device is configured and calibrated by our team to deliver accurate, real-time data from day one.

2. Gateway Connectivity

Our LoRa and API-enabled gateways securely connect all sensors to a central platform. This ensures reliable data transfer across blocks, estates, and multiple properties — no reliance on tenant Wi-Fi.

3. 24/7 Monitoring & Alerts

Environmental conditions are monitored continuously, with automatic alerts sent to your maintenance or compliance teams when thresholds are breached (e.g. high humidity, persistent cold spots).

4. Compliance Reporting

All sensor data is securely stored, timestamped, and accessible through our dashboards and reports. This provides a transparent audit trail for regulators, proving compliance with Awaab’s Law requirements.

5. Integration with Housing Systems

For organisations with existing asset management or BMS platforms, we offer API integration. This means monitoring data is fed directly into the systems you already use, creating a seamless workflow.

Critical Asset Monitoring is an advanced IoT system designed to safeguard your building’s most important plant assets. From boilers and calorifiers to pumps and carbon monoxide levels, it provides continuous oversight and instant alerts the moment issues arise — helping you act before small faults turn into costly emergencies.

By giving you real-time insights into system performance, Critical Asset Monitoring helps you: